Refund policy

Returns & Refunds Policy

Our 90-Day Guarantee

Bruzlo offers a 90-day guarantee. For help with a return or guarantee request, email hello@bruzlo.com.

Return Shipping

Customers are responsible for return shipping costs.

Damaged Orders

Refunds are approved for orders that arrive damaged. Email hello@bruzlo.com for assistance with your refund request.

Order Changes & Cancellations Policy

Order Changes

If you need to change your order or shipping address, email hello@bruzlo.com as soon as possible.

We’ll accommodate changes when possible, but changes cannot be guaranteed.

Order Cancellations

To request a cancellation, email hello@bruzlo.com as soon as possible after placing your order.

Cancellations requested more than 30 minutes after an order is placed cannot be guaranteed.

Subscription Changes

You can edit your subscription through the customer portal.